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What changed in the new trust and support surface

January 20263 min readRelease

The public site now mirrors product boundaries more clearly so users can route privacy, billing, support, and security questions without guessing.


The previous version of the CanaryVaults public site treated all products as a single entity. The trust page, the support paths, and the pricing surface did not reflect the fact that CanaryVaults is actually several distinct products with different use cases, different evidence types, and different operational concerns.

The updated site fixes this. Each product now has its own dedicated page with clear documentation of what it does, how it works, what it detects, and how to integrate it. The trust center covers privacy, security, and compliance across every product. The support paths are organized by product surface.

This change matters because users were confused about which product to use for which problem. The new structure makes it obvious: if your problem is prompt injection, you need CanaryShield. If your problem is document leaks, you need CanaryRAG. If your problem is agent accountability, you need CanaryAudit.


This article is about a shipped surface: All product surfaces. Integration details live in the docs.

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More notes from the CanaryVaults team.